knx8 Privacy Policy

At knx8, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our platform at knx8.vip or use any of our services — including cricket betting, live casino, slots, and crash games. Please read this policy carefully. If you disagree with the terms described here, you are advised to discontinue use of the site.

This policy applies to all players who access knx8 from Bangladesh and any other location. By creating an account or using our services, you acknowledge and consent to the data practices described in this Privacy Policy. We reserve the right to make changes to this policy at any time. Significant updates will be communicated through prominent notice on our platform.

1. Information We Collect

We collect information you provide to us voluntarily and information generated automatically when you interact with our platform. Understanding what data we hold about you is the first step toward transparency.

Personal Information You Provide

When you register, deposit, withdraw, or contact support, you may provide us with the following types of personal information:

• Full name, date of birth, and residential address (including Dhaka, Chittagong, Sylhet, and other cities across Bangladesh)
• Email address and mobile phone number used for account verification and communications
• Government-issued identification documents submitted for KYC verification (e.g., National ID card, passport)
• Financial information needed to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer
• Customer support communications including chat logs and email correspondence

Automatically Collected Information

When you visit knx8, we automatically collect certain technical and behavioural information to deliver, secure, and improve our services:

• Device and browser information such as IP address, browser type, operating system, and device identifiers
• Usage data including pages viewed, games played, session duration, clicks, and navigation paths across the knx8 platform
• Transaction records covering deposit amounts, withdrawal requests, game results, and account balance history

2. How We Use Your Information

knx8 uses the information we collect for clearly defined purposes only. We do not use your data for any purpose beyond those listed below without first obtaining your explicit consent:

• To create, verify, and manage your knx8 player account and ensure its ongoing security
• To process financial transactions including deposits via bKash or Nagad and withdrawal requests to your registered mobile banking account
• To comply with legal obligations including anti-money laundering (AML) checks and responsible gaming requirements
• To deliver personalised promotions, bonus offers, and relevant communications based on your activity and preferences — only where you have opted in
• To analyse platform usage, improve game offerings, and enhance the overall user experience for players across Bangladesh
• To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other security threats to protect all users

3. Sharing Your Information

knx8 does not sell your personal data. We limit disclosure to the narrow circumstances described below, and we take contractual steps to ensure any party we share data with upholds equivalent data-protection standards.

Payment Processors

To facilitate deposits and withdrawals, we share necessary financial data with authorised payment partners including mobile banking providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank). These parties are contractually bound to process your data solely for the purpose of completing the transaction.

Legal and Regulatory Obligations

We may disclose your personal information where we are legally required to do so in order to comply with applicable law or government request, enforce our Terms & Conditions, or protect the rights, property, or safety of knx8, our players, or others.

Service Providers

We engage trusted third-party service providers to assist in operating and improving our platform — including hosting, analytics, fraud detection, and customer support systems. These providers are granted access only to the data strictly necessary for their specific function and are contractually prohibited from using your data for any other purpose.

4. Payment Data & Financial Information

All deposit and withdrawal transactions on knx8 are processed through secure, encrypted payment channels. When you use bKash, Nagad, Rocket, or Upay to fund your account or request a withdrawal, only the minimum data required to authenticate and complete that transaction is transmitted to the relevant payment provider.

knx8 does not store full payment account credentials on our own servers. Transaction records — including amounts, dates, and status — are retained as required for financial record-keeping, fraud prevention, and AML compliance. All financial records are treated with the highest level of confidentiality within our systems.

5. Cookies & Tracking Technologies

knx8 uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file placed on your device that allows us to recognise you on return visits and personalise your session. We use three categories of cookies:

Types of Cookies We Use

• Essential cookies: Required for the site to function correctly — they enable login sessions, secure checkout, and core navigation. These cannot be disabled without breaking fundamental site features.
• Analytics cookies: Help us understand how visitors interact with knx8 — which games are most popular, where users navigate, and how sessions flow. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences — such as your chosen language — so you do not have to reset them on every visit.

You can manage cookie preferences at any time through your browser settings. Disabling essential cookies may affect the functionality of the knx8 platform. For more information on managing cookies, please refer to your browser's help documentation.

6. Data Security

We implement a range of technical and organisational security measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include: SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls to limit internal data access, regular security audits and penetration testing, and real-time fraud monitoring systems.

While we strive to protect your data using commercially acceptable means, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to keep your account password confidential, avoid using the same password across multiple sites, and notify us immediately if you suspect any unauthorised access to your knx8 account.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected — including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The specific retention period depends on the type of data and the applicable legal or regulatory requirement.

Account data is typically retained for the duration of your active account and for a period of up to five years after account closure, as required by applicable financial regulations. Marketing preferences data is retained until you withdraw consent. After the applicable retention period expires, your data is securely deleted or anonymised.

8. Your Rights

As a knx8 player, you have meaningful rights over your personal data. We are committed to honouring these rights in a timely and transparent manner. To exercise any of the rights below, contact our support team at [email protected] with your registered account details and a clear description of your request.

• Right of access: Request a copy of the personal data we hold about you and receive confirmation of whether we process your data.
• Right of rectification: Ask us to correct any inaccurate or incomplete personal data we hold about you without undue delay.
• Right of erasure: Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to restrict processing: Ask us to suspend the processing of your personal data in certain circumstances — for example while the accuracy of data is contested.
• Right to withdraw consent: Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

We will respond to all valid data rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for the delay.

9. Children's Privacy

knx8 is strictly an adult platform. Our services are intended exclusively for persons aged 21 years and above. We do not knowingly collect, solicit, or store personal information from individuals under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action to delete that data.

10. Changes to This Policy

knx8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide a more prominent notice — such as a notification within the platform or an email to your registered address.

Your continued use of the knx8 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way knx8 handles your personal data, please do not hesitate to reach out to our dedicated privacy support team. We are committed to addressing your concerns promptly and transparently.

Email: [email protected] — Our team is available 24 hours a day, 7 days a week to assist you with any privacy-related matter. We aim to respond to all enquiries within 72 hours of receipt.